FAQs
How can I update my details?
Give us a call on 03 5438 1666 or send an email through to email hidden; JavaScript is required
Otherwise you can contact you account manager directly. Their details are listed under the Offices Tab.
How can I make a payment?
There are plenty of ways to pay your invoices. These options include:
- Internet
- Post Office
- BPay
- In Person via cheque
How do I make a claim?
You can lodge a claim through this website. Simply click the button in the top right had corner of the screen.
Otherwise please contact our claims department via 1300 151 373
How can I track my claim?
By contacting the claims line on 1300 151 373.
You can also use our live chat option on the bottom right hand side of the website to speak to a staff member, who can assist with your inquiry.
Can I pay my insurance monthly?
Insurance polices can be arranged to be paid monthly. Contact your account manger to discuss the different options we have available.