FAQs

How can I update my details?

Give us a call on 03 5438 1666 or send and email through to email hidden; JavaScript is required

Otherwise you can contact you account manager directly. Their details are listed under the Offices Tab.

How can I make a payment?

There are plenty of ways to pay your invoices. These options include:

  • Internet
  • Phone
  • BPay
  • In Person
  • Mail
How do I make a claim?

You can lodge a claim through this website. Simply click the button in the top right had corner of the screen.

Otherwise please contact our claims department via 1300 151 373

How can I track my claim?

By contacting the claims line on 1300 151 373.

You can also use our live chat option on the bottom right hand side of the website to speak to a staff member, who can assist with your inquiry.

Can I pay my insurance monthly?

Insurance polices can be arranged to be paid monthly. Contact you account manger to discuss the different options we have available.

Tony makes the complex simple. His approach is to ensure that no problem is too big or too small for him and his team to answer. He provides a warm service, is readily available, and genuinely cares. It’s been great to get to know him, and confident that as our business continues to grow, his service and offering will grow with it.

- Tom Frazer - Half Dome